Skip to main content

Terms and Conditions

Refund and Return Policy


JB Laser Engraving takes care and is proud of every item that leaves our workshop. If you find you receive your order and it is not as you were expecting please contact me within 5 working days of receiving your order to discuss your options.

Please note, if a replacement product is required due to the customer incorrectly spelling names/selecting wrong colour etc on your order, this will be at customer's expense. Postage to return incorrect product will also be at customer's expense.

Purchase Price

Prices on this website are exclusive of GST and are subject to change.

Our prices do not include insurances or additional delivery attempts. 

Our Materials

Many of our products are made from 3mm plywood. Each piece is different and will have their own unique wood grain and colours therefor products will vary. These are not considered faults. 

Our products are not considered safe for little mouths to chew on. Please keep out of reach of children, they are for decorative purposes.